The problem is best summarized as follows:
According to her audit, the city squandered thousands of dollars each month for directory assistance, call forwarding and overage text-messaging charges. It also paid thousands of dollars to maintain hundreds of phones that were not used for months at a time.Of course, Los Angeles has a budget deficit of around $500 million, so the $5 million or so it spends on phones are a drop in the bucket. But this story tells you a lot about how LA got into the mess it's in: they still needed an audit to know how much they were spending on a perk they probably shouldn't be offering anyway.
Meanwhile, the city was overpaying cellphone carriers, the audit found, because officials in various city departments failed to take advantage of cheaper phone rates and plans.
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